Posts tagged labor harmony agreement
Ranking Member Cassidy Slams Biden-Harris Admin Forcing Unionization on Medicare Call Center Employees, Threatening 650 Louisiana Jobs
September 20, 2024 // U.S. Senator Bill Cassidy, M.D. (R-LA), ranking member of the Senate Health, Education, Labor, and Pensions (HELP) Committee, slammed the Biden-Harris administration for forcing call-center employees to unionize even if they do not want to join a union. These efforts threaten the closure of 12 call centers employing 10,000 employees nationwide, including 650 workers in Bogalusa, LA. Since 2013, Maximus has run 1-800-MEDICARE and the Affordable Care Act call centers on behalf of the Centers for Medicare and Medicaid Services. In 2022, Maximus was awarded a new nine-year contract. Despite some of the highest customer satisfaction scores in the federal government, the Biden-Harris administration ended their contract with Maximus two years into their agreement and is rebidding the contract with new requirements including a “labor harmony agreement.”